SUPPORT
Questions, answered.
The evaluation, the rules, the money and the payouts. If something is still unclear, our support team replies within the hour.
Getting started
A proprietary trading firm supplies its own capital to skilled traders. You prove your edge in an evaluation, then trade the firm's capital and share the profit without risking a large balance of your own.
Standard One Step asks for a single 10% profit target, with a 6% maximum loss and a 3% daily loss. Standard Two Step splits the target into 8% then 5% and gives you more room: 10% maximum and 5% daily. Atomic trades a share of your evaluation profit for wider drawdown. Instant skips the evaluation and funds you straight away.
Evaluation accounts run in a simulated environment that mirrors live market data. Once funded, your performance is allocated against Palmari's risk capital under full market conditions.
Rules and limits
There is no deadline and no minimum number of trading days. Take the time your strategy needs. The account stays open until you reach the profit target or breach a loss limit.
Yes. Expert Advisors and custom indicators are fully supported on MetaTrader, and news trading, weekend holds and hedging are all permitted on Palmari funded accounts.
No. Every limit is static, measured from your starting balance, so it never moves up behind a winning trade. Standard One Step is 6% maximum and 3% daily, Standard Two Step is 10% and 5%, Atomic One Step is 7% and 3%, and Instant is 5% and 5%.
Payouts and fees
You choose: Daily (60% split, paid in one business day, up to 25% of balance per request), Pay Friday (70%, every Friday), Bi-weekly (80%, every 10 business days), or Monthly (100%, every 21 business days). Faster access trades a little split for speed.
Yes. The one-time fee is returned with your first payout after you become funded and complete a withdrawal. It's a deposit on your discipline, not a subscription.
Every settled payout is published in the rewards ledger, and each one is issued a certificate naming the trader, account size, program and date. You can open any certificate straight from the ledger.
Scaling and partners
Stay consistent and profitable across payout cycles and your allocation steps up automatically, with no new fee and no re-evaluation, up to $2M.
You earn a lifetime commission on every evaluation bought through your link, tracked in a real-time dashboard and paid out monthly, with no cap on what you can earn.
Support is staffed around the clock across every timezone and answers within an hour. Send us a message from the contact page and we will reply by email.
Still stuck?
Send us the details and our support team will come back to you within the hour.